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* RECOMMENDED * HP R5500 Uninterruptible Power System Firmware Update

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - UPS
Version: 2.08(21 Sep 2011)
Operating System(s): OS Independent
Microsoft Windows Server 2003
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Storage Server 2003
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64
File name: SP54707.EXE (278 KB)
This softpaq includes firmware for the HP R5500 Uninterruptible Power System (UPS). Detailed instructions for performing the firmware update are included in the softpaq.

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


The HP R5500 UPS firmware version 2.08 has the following enhancements:

1. Ability to identify an HP R5500 XR UPS unit that has the capability to configure a maximum of 4 ERMs verses 2 ERMs.
2. Ability to automatically flash load the new version 2.08 firmware.
3. Ability to configure the HP R5500 XR UPS to a maximum of 4 ERMs by changing the system variable 172 from 2 to 4.

Note: It is not necessary to upgrade to firmware version 2.08 unless 2 additional ERM batteries are desired.
 

To ensure the integrity of your download, HP recommends verifying your results with this MD5 Checksum value:

8cbce3143aef52eeab5008f13c68cc98 SP54707.EXE

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Download the SoftPaq to a directory on your hard drive and change to that directory.

The file that is downloaded is an executable with a filename according to the SP Number.

Run the SP executable to unpack the firmware and release information.

From that SP directory, use the detailed instructions located in the HP R5500 UPS Firmware Update Instructions.pdf file to perform the update.

 


End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Version:2.08 (21 Sep 2011)
Enhancements

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


The HP R5500 UPS firmware version 2.08 has the following enhancements:

1. Ability to identify an HP R5500 XR UPS unit that has the capability to configure a maximum of 4 ERMs verses 2 ERMs.
2. Ability to automatically flash load the new version 2.08 firmware.
3. Ability to configure the HP R5500 XR UPS to a maximum of 4 ERMs by changing the system variable 172 from 2 to 4.

Note: It is not necessary to upgrade to firmware version 2.08 unless 2 additional ERM batteries are desired.
 


Version:2.06 (12 May 2009)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


  • Modified EBM (Enhanced Battery Management) to restart charge cycle if battery voltage drops below 2.1 volt threshold during day 11 through 28 of EBM rest mode. 
Enhancements

  • Modified the battery test to run for 25% of predicted run time and use two levels, one for high rate discharges (less than 15 minutes) and one for low rate discharges. 
  • Added a “battery test failed” flag to the status bits that are written EEPROM so that it will be remembered after a system shutdown.
  • Status bits are now written to EEPROM when flash programming starts so that these bits will be remembered after a flash update.
  • Modified the battery rest mode test, to allow the test to occur, after a momentary outage, within the first 10 days of rest mode. 
  • Created 30 minute debounce count on the ‘battery voltage below threshold’ before setting the alarm.
  • Added a 5 second delay during power down, to allow the battery voltage to recover before we shutdown ‘On battery DCUV’ (Direct Current Under Voltage).
  • Modified the horn response to be constantly on when REPO (Remote Emergency Power Off) is active.
  • Removed the “battery totally discharged” alarm from the LED general alarms and moved it to the battery LED.
  • Cleared the ‘Battery Test Failed’ and ‘Battery Totally Discharged’ alarms when the battery is disconnected.

Version:2.04 (24 May 2007)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


The following issues has been resolved with V2.04.

  •  Fixed a firmware bug that caused the UPS to fail to turn on and restart the battery charger again after staying in resting mode for over 30 days.  The firmware bug was with this 30-day period counter which was not being decremented.

Version:2.02 (A) (5 Jul 2006)
Fixes
Resolved an issue with the Scheduled On delay being incorrect when large delays greater than 1092 minutes are entered.

Version:2.02 (B) (5 Jul 2006)
Fixes
The following issues has been resolved with V2.02b. The updates in 2.02b remain identical as in v2.02 listed below. This R5500 firmware v2.02b was issued ONLY to correct a an error in a file name.
  • Resolved an issue with the Scheduled On delay being incorrect when large delays greater than 1092 minutes are entered.
  • Resolved an issue with small auto-on delays under 10 seconds all being set to 10 seconds and failing to maintain the original auto-on delay stagger timing when sending the Load Dump & Restart cmd (0x8A). Now the minimum off time of 10 seconds is added to the auto on delays so the any staggered outlet on timing is maintained.
  • Resolved an issue with the auto-on delays getting added to scheduled ON (0x91 cmd) delays when the command was sent for a single outlet. Now the auto delays are only added to the timer if the command is sent to all outlets.
  • Added code to display the restart pending timer of a LD&R cmd (0x8A) in the scheduled on timer field of the status block.
  • Resolved an issue with auto on delay command handler failing to range check delays. Now delays must be between -1 & 32767 otherwise the command is NAck'd.
  • Added hystersis to the battery disconnected alarm to fix a problem with the battery disconnected event being logged repetitively if the battery voltage began to drop off due to extremely bad batteries or an improper battery connection.
  • Added a new event BATT_FAULT_FAIL_FLOAT_EVT (1102) to distinguish between a bad battery being detected in REST mode and one being detected during the first 24hrs of the charge cycle. There is already an event for a REST mode failure.
  • Added XCP Meter 92, Line Event Count to the XCP meter block. Counter is incremented with any transfer to battery and is stored in non-volatile memory.
  • Resolved an issue that could inhibit the UPS from completing its powerdown sequence correctly when high line is present and then removed while the UPS is operating in Standby mode.

Version:2.00 (5 Jul 2006)
Fixes
Changed the horn pulse frequency from 2 second pulses to 5 second pulses.

Corrected the following:

  • Multiple audible alarms intervals to be consistent with other UPS products.
  • Battery Test status not clearing when the batteries have been removed.
  • Input Utility voltage and frequency displaying invalid values when utility is not present.
Enhancements
Added hardware revision detection to support battery transfer speed up circuit enhancements.

Changed alarm status while in bypass due to overload to properly read the Bypass Mode rather than continue to display the overload status.



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Type: Firmware - UPS
Version: 2.08(21 Sep 2011)
Operating System(s):
OS Independent
Microsoft Windows Server 2003
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Storage Server 2003
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 x64

Description

This softpaq includes firmware for the HP R5500 Uninterruptible Power System (UPS). Detailed instructions for performing the firmware update are included in the softpaq.

Enhancements

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


The HP R5500 UPS firmware version 2.08 has the following enhancements:

1. Ability to identify an HP R5500 XR UPS unit that has the capability to configure a maximum of 4 ERMs verses 2 ERMs.
2. Ability to automatically flash load the new version 2.08 firmware.
3. Ability to configure the HP R5500 XR UPS to a maximum of 4 ERMs by changing the system variable 172 from 2 to 4.

Note: It is not necessary to upgrade to firmware version 2.08 unless 2 additional ERM batteries are desired.
 

Installation Instructions

To ensure the integrity of your download, HP recommends verifying your results with this MD5 Checksum value:

8cbce3143aef52eeab5008f13c68cc98 SP54707.EXE

Reboot Requirement:
Reboot is not required after installation for updates to take effect and hardware stability to be maintained.


Installation:

Download the SoftPaq to a directory on your hard drive and change to that directory.

The file that is downloaded is an executable with a filename according to the SP Number.

Run the SP executable to unpack the firmware and release information.

From that SP directory, use the detailed instructions located in the HP R5500 UPS Firmware Update Instructions.pdf file to perform the update.

 


Release Notes

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Revision History

Version:2.08 (21 Sep 2011)
Enhancements

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


The HP R5500 UPS firmware version 2.08 has the following enhancements:

1. Ability to identify an HP R5500 XR UPS unit that has the capability to configure a maximum of 4 ERMs verses 2 ERMs.
2. Ability to automatically flash load the new version 2.08 firmware.
3. Ability to configure the HP R5500 XR UPS to a maximum of 4 ERMs by changing the system variable 172 from 2 to 4.

Note: It is not necessary to upgrade to firmware version 2.08 unless 2 additional ERM batteries are desired.
 


Version:2.06 (12 May 2009)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


  • Modified EBM (Enhanced Battery Management) to restart charge cycle if battery voltage drops below 2.1 volt threshold during day 11 through 28 of EBM rest mode. 
Enhancements

  • Modified the battery test to run for 25% of predicted run time and use two levels, one for high rate discharges (less than 15 minutes) and one for low rate discharges. 
  • Added a “battery test failed” flag to the status bits that are written EEPROM so that it will be remembered after a system shutdown.
  • Status bits are now written to EEPROM when flash programming starts so that these bits will be remembered after a flash update.
  • Modified the battery rest mode test, to allow the test to occur, after a momentary outage, within the first 10 days of rest mode. 
  • Created 30 minute debounce count on the ‘battery voltage below threshold’ before setting the alarm.
  • Added a 5 second delay during power down, to allow the battery voltage to recover before we shutdown ‘On battery DCUV’ (Direct Current Under Voltage).
  • Modified the horn response to be constantly on when REPO (Remote Emergency Power Off) is active.
  • Removed the “battery totally discharged” alarm from the LED general alarms and moved it to the battery LED.
  • Cleared the ‘Battery Test Failed’ and ‘Battery Totally Discharged’ alarms when the battery is disconnected.

Version:2.04 (24 May 2007)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


The following issues has been resolved with V2.04.

  •  Fixed a firmware bug that caused the UPS to fail to turn on and restart the battery charger again after staying in resting mode for over 30 days.  The firmware bug was with this 30-day period counter which was not being decremented.

Version:2.02 (A) (5 Jul 2006)
Fixes
Resolved an issue with the Scheduled On delay being incorrect when large delays greater than 1092 minutes are entered.

Version:2.02 (B) (5 Jul 2006)
Fixes
The following issues has been resolved with V2.02b. The updates in 2.02b remain identical as in v2.02 listed below. This R5500 firmware v2.02b was issued ONLY to correct a an error in a file name.
  • Resolved an issue with the Scheduled On delay being incorrect when large delays greater than 1092 minutes are entered.
  • Resolved an issue with small auto-on delays under 10 seconds all being set to 10 seconds and failing to maintain the original auto-on delay stagger timing when sending the Load Dump & Restart cmd (0x8A). Now the minimum off time of 10 seconds is added to the auto on delays so the any staggered outlet on timing is maintained.
  • Resolved an issue with the auto-on delays getting added to scheduled ON (0x91 cmd) delays when the command was sent for a single outlet. Now the auto delays are only added to the timer if the command is sent to all outlets.
  • Added code to display the restart pending timer of a LD&R cmd (0x8A) in the scheduled on timer field of the status block.
  • Resolved an issue with auto on delay command handler failing to range check delays. Now delays must be between -1 & 32767 otherwise the command is NAck'd.
  • Added hystersis to the battery disconnected alarm to fix a problem with the battery disconnected event being logged repetitively if the battery voltage began to drop off due to extremely bad batteries or an improper battery connection.
  • Added a new event BATT_FAULT_FAIL_FLOAT_EVT (1102) to distinguish between a bad battery being detected in REST mode and one being detected during the first 24hrs of the charge cycle. There is already an event for a REST mode failure.
  • Added XCP Meter 92, Line Event Count to the XCP meter block. Counter is incremented with any transfer to battery and is stored in non-volatile memory.
  • Resolved an issue that could inhibit the UPS from completing its powerdown sequence correctly when high line is present and then removed while the UPS is operating in Standby mode.

Version:2.00 (5 Jul 2006)
Fixes
Changed the horn pulse frequency from 2 second pulses to 5 second pulses.

Corrected the following:

  • Multiple audible alarms intervals to be consistent with other UPS products.
  • Battery Test status not clearing when the batteries have been removed.
  • Input Utility voltage and frequency displaying invalid values when utility is not present.
Enhancements
Added hardware revision detection to support battery transfer speed up circuit enhancements.

Changed alarm status while in bypass due to overload to properly read the Bypass Mode rather than continue to display the overload status.