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* RECOMMENDED * Online ROM Flash Component for Windows - Smart Array P220i, P222, P420i, P420, P421, P721m, and P822

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - Storage Controller
Version: 5.42(31 Mar 2014)
Operating System(s): Microsoft Windows Server 2008 x64
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2008 W32
Microsoft Windows HPC Server 2008 R2
Microsoft Windows Small Business Server 2011 Standard and Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2012 Essentials
Multi-part download
File name: cp022979.exe (4.6 MB)
File name: cp022979.md5 (48 Bytes)
This Smart Component provides firmware for the following storage controllers: Smart Array P220i, P222, P420i, P420, P421, P721m, and P822

To ensure the integrity of your download, HPE recommends verifying your results with the following MD5 Checksum values:

c051f38467ab3f10d6036c313c340441 cp022979.md5
c95a1cc33c1846295ae6e476e65517b5 cp022979.exe

Reboot Requirement:
Reboot is required after installation for updates to take effect and hardware stability to be maintained.


Installation:
To update firmware from Windows operating system on target server:

  • Place the Smart Component in a temporary directory.
  • Double-click on the Smart Component.
  • Follow the directions given by the Smart Component.
  • Reboot your system if you would like the update to take effect immediately.
To use HP Smart Update Manager from the HP Service Pack for ProLiant :
  • Place the desired firmware to be updated in the directory, \SPP20xxxxx\hp\swpackages
  • Locate Start.html which is found in the root of the ISO
  • Open the html file in a supported browser
  • Follow the instructions on the screen

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Notes:

Deliverable Name:
     Online ROM Flash Component for Windows - Smart Array P220i, P222, P420i, P420, P421, P721m, and P822

Release Version and/or Date:
     5.42

Last Recommended or Critical Version:
     5.42

Previous Version of Firmware:
     5.22

Firmware Dependency:
     None

Enhancements/New Features:
    
None

Problems Fixed:
The following issues are resolved with firmware version 5.42: 

  • Communication between the HP Integrated Lights-Out (iLO) and the HP Smart Array controller may be lost resulting in an IML entry indicating a failed controller.
  • In some cases, incorrect drive temperatures were reported in an HP D2220sb enclosure, resulting in a system shutdown.
  • VMware might hang when a VM with 2 or more RDMs used a Smart Array controller to access an HP P2000 G3 or HP MSA 2040 SAN storage device.
  • Improved RAID 1 performance for small block random write workloads on SSD configurations.
  • A controller lockup could occur if the controller was configured with a SmartCache smaller than 8GB.
  • In some cases, when the power was applied to the system, the Smart Array controller would report that the supercap was charging even though charging had completed. The supercap charging message would display in the following locations:
    • POST
    • HP Smart Storage Administrator (HP SSA)

Known Issues:
     None


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:
The following issues are resolved with firmware version 5.42: 

  • Communication between the HP Integrated Lights-Out (iLO) and the HP Smart Array controller may be lost resulting in an IML entry indicating a failed controller.
  • In some cases, incorrect drive temperatures were reported in an HP D2220sb enclosure, resulting in a system shutdown.
  • VMware might hang when a VM with 2 or more RDMs used a Smart Array controller to access an HP P2000 G3 or HP MSA 2040 SAN storage device.
  • Improved RAID 1 performance for small block random write workloads on SSD configurations.
  • A controller lockup could occur if the controller was configured with a SmartCache smaller than 8GB.
  • In some cases, when the power was applied to the system, the Smart Array controller would report that the supercap was charging even though charging had completed. The supercap charging message would display in the following locations:
    • POST
    • HP Smart Storage Administrator (HP SSA)
Version:8.00 (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • Drive temperatures for SATA drives might not be reported after hot-inserting the drive.
  • System might hang at POST following a reboot.
  • System fans might go to 100% if connected drives were spun down.
  • SATA SSD’s were incorrectly marked as worn out.
Enhancements

  •  Increased performance of SATA drives by increasing command queue depth.


Version:7.50 (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Drive temperatures for SATA drives might not be reported after hot-inserting the drive.


Version:7.02 (B) (7 Apr 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed in 7.02:

  • A physical drive configured as a spare drive might indicate predictive failure sooner than expected.
  • Controller might stop responding during run-time (POST Lockup 0x13).
  • When drive write-cache is enabled, protocol errors are observed.
  • After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator.

Problems Fixed in 7.02 (B):

  • Component would fail to install firmware in a system configured with two or more external drive enclosures attached to an HPE Host Bus Adapter H22x. The following message would be reported - “Device appears more than once in tree”. The firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HPE Host Bus Adapter H22x.

Version:7.02 (1 Apr 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • A physical drive configured as a spare drive might indicate predictive failure sooner than expected.
  • Controller might stop responding during run-time (POST Lockup 0x13).
  • When drive write-cache is enabled, protocol errors are observed.
  • After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator.

Version:6.68 (1 Oct 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • HP Smart Array Px2x controller with HP SmartCache enabled on boot volume could potentially encounter file corruption when booting the system if the Super-cap is not fully charged due to being replaced or being in a power down condition for several days (Example 7 days). File corruption is less likely to occur on non-boot volumes than on boot volumes. For additional information please refer to the customer advisory # c04719000

  • I/O may halt when the drive write cache is enabled.   

Enhancements

  • Increased performance for tape drives when using variable block sizes.

Version:6.64 (15 Jun 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • An intermittent aborted IO request with attached SATA drives resulted in a LUN (Logical Unit Number) reset.
  • When using SATA drives with a Px2x controller, the server may stop responding or shut down after an extended period of time due to a controller lockup (POST Lockup 0xAB).

Version:6.34 (6 Apr 2015)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Problems Fixed:

  • Critical issue for all UEFI systems using 2.2 TB or greater volumes configured with GPT partitions. For additional information please refer to the customer advisory # c04602001
  • When a controller was set to RAID6 mode and a large number of recoverable errors were generated by hard disk drives in the system, the controller might go into a degraded mode and cease to function. A 0x0E error message would display during POST on subsequent power cycle and in the Integrated Management Log (IML)
  • The controller would report 0xE0 error to HP Smart Storage Administrator (HP SSA) and would cease to function when set to RAID 6 mode
  • Intermittent SSD SATA 6G drive failures would occur when drive was configured in Bay 1 of HP ProLiant BL465 Gen8 Server
  • Uncorrectable ECC errors would cause the controller to stop responding (Lockup 0x13).  This version of Smart Array firmware properly calculates the maximum controller memory bandwidth required to sustain streaming write operations with the current logical drive configuration and reduces the cache memory speed on configurations that do not require peak controller memory bandwidth.  When running at the slower memory speed, less power is consumed and performance degradation is expected to be negligible. For additional information, reference Customer Advisory # c03755983
  • The HP D2220sb Storage Blade is not recognized when configuring it with the HP ProLiant BL460c Gen9 Server Blade. For additional information please refer to the customer advisory # c04602866
Enhancements

Enhancements/New Features:

  • Improved error handling when hard disk drives generate a large number of recoverable errors.
  • Added support for non-hotplug disk drives.
  • Added support for HP ProLiant Gen9 servers:
    • HP ProLiant BL460c Gen9 Server
    • HP ProLiant BL660c Gen9 Server

Version:6.00 (9 Sep 2014)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed in version 6.00:
This firmware release resolved the following issues:

  • When executing kdump on systems running in Zero Memory RAID (ZMR) mode, the controller might halt.
  • When an HP Smart Array P420 controller was attached to both an expander backplane and non-expander backplane, the controller would not properly control SmartCarrier LEDs.
  • Chkdsk was running slowly.

Version:5.42 (31 Mar 2014)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:
The following issues are resolved with firmware version 5.42: 

  • Communication between the HP Integrated Lights-Out (iLO) and the HP Smart Array controller may be lost resulting in an IML entry indicating a failed controller.
  • In some cases, incorrect drive temperatures were reported in an HP D2220sb enclosure, resulting in a system shutdown.
  • VMware might hang when a VM with 2 or more RDMs used a Smart Array controller to access an HP P2000 G3 or HP MSA 2040 SAN storage device.
  • Improved RAID 1 performance for small block random write workloads on SSD configurations.
  • A controller lockup could occur if the controller was configured with a SmartCache smaller than 8GB.
  • In some cases, when the power was applied to the system, the Smart Array controller would report that the supercap was charging even though charging had completed. The supercap charging message would display in the following locations:
    • POST
    • HP Smart Storage Administrator (HP SSA)

Version:4.68 (B) (18 Feb 2014)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problem Fixed for Firmware Version 4.68(B):

  • A decimal conversion was not being interpreted correctly when installing the component under certain regional settings in Windows. This would cause the component installation to end with a return code 3 (already up to date) and a force install would be required to successfully update the firmware.
Problems Fixed for Firmware Version 4.68:
  • Red Hat Enterprise Linux 6.3 Local Crash Dump would hang when HP Smart Array P220i cache module was not installed.
  • 8k random write I/O operations could take up to 25 seconds to complete.
  • Controller would hang when the system was rebooted during I/O on an HP SmartCache volume.
  • HP 6G SATA drives in HP D2000 Disk Enclosures were not detected after system was rebooted.
    Note: HP D2000 Disk Enclosures throttle HP 6G SATA drives to 3G rates.
  • SATA/SAS HDD was shown as SAS SSD in ORCA, after hot replacement of an SSD. ORCA now correctly displays the type of attached drives after hot replacement of an SSD.
  • Volume was not failed when expansion was aborted due to multiple bad blocks.
  • With Predictive Spare Activation enabled, a spare drive failed to automatically rebuild.  This problem was precipitated when a data drive was replaced off-line with a drive already in a Predictive Failure state.
  • Logical drive remained in ‘Ready for recovery’ state when the drive was re-enabled after failing during a transformation.
  • Enhanced firmware to prevent the possibility of data loss due to a rare and intermittent failure when flashing firmware for the HP D2600 or D2700 SAS Disk Enclosures (refer to Customer Advisory c03883900  http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c03883900).
Enhancements

Enhancements/New Features:

  • HP Smart Array Advanced Pack (SAAP) 2.0 is now part of the base firmware.  An additional license key is not required in order to activate these features.  Note that an HP SmartCache license key is required to license HP SmartCache.

Version:5.22 (18 Feb 2014)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed: 

  • A rare issue that caused system fans to intermittently rev to maximum speed under certain heavy IO loads
  • The inability to create maximum supported size SmartCache
  • The logging of an invalid Smart Array controller failure following a kdump or kexec
  • The loss of redundant paths following an update of the HP D2600/D2700 firmware
  • Issues that prevented Smart Path from being enabled in certain scenarios
  • Several issues that could lead to cache being disabled
Enhancements

Enhancements/New Features:
 
Added support for the following features:

  • 512e hard drives
  • SSD Over-provision Optimization (OPO)
  • Additional rebuild priorities

Version:4.68 (10 Sep 2013)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:

  • Red Hat Enterprise Linux 6.3 Local Crash Dump would hang when HP Smart Array P220i cache module was not installed.
  • 8k random write I/O operations could take up to 25 seconds to complete.
  • Controller would hang when the system was rebooted during I/O on an HP SmartCache volume.
  • HP 6G SATA drives in HP D2000 Disk Enclosures were not detected after system was rebooted.
    Note: HP D2000 Disk Enclosures throttle HP 6G SATA drives to 3G rates.
  • SATA/SAS HDD was shown as SAS SSD in ORCA, after hot replacement of an SSD. ORCA now correctly displays the type of attached drives after hot replacement of an SSD.
  • Volume was not failed when expansion was aborted due to multiple bad blocks.
  • With Predictive Spare Activation enabled, a spare drive failed to automatically rebuild.  This problem was precipitated when a data drive was replaced off-line with a drive already in a Predictive Failure state.
  • Logical drive remained in ‘Ready for recovery’ state when the drive was re-enabled after failing during a transformation.
  • Enhanced firmware to prevent the possibility of data loss due to a rare and intermittent failure when flashing firmware for the HP D2600 or D2700 SAS Disk Enclosures (refer to Customer Advisory c03883900  http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c03883900).
Enhancements

Enhancements/New Features:

  • HP Smart Array Advanced Pack (SAAP) 2.0 is now part of the base firmware.  An additional license key is not required in order to activate these features.  Note that an HP SmartCache license key is required to license HP SmartCache.

Version:3.54 (8 May 2013)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:

  • The rare occurrence of 0x13 lockup is no longer observed in Linux while running I/O.
  • A potential intermittent lag in reporting hard drive temperatures, which could cause unnecessary fan speed oscillations, no longer occurs.
  • Uncorrectable ECC errors causing controller to hang (Lockup 0x13).  Smart Array memory will now run at a slower speed in configurations with a low hard drive count (generally 8 or less).  Configurations with SSD devices or a larger drive count (determined by the presence of a SAS expander in the topology) will continue to run at full memory speed. When running at the slower memory speed, less power is consumed and performance degradation is expected to be negligible. For additional information, reference Customer Advisory c03755983 at the following URL: http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c03755983


 


Version:3.42 (19 Feb 2013)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


 Problems Fixed:

  • Drive pre-failure warranty events experienced delayed delivery for systems running Solaris or OpenVMS.
  • The controller might stop responding during extremely heavy I/O on a RAID 6 volume configured with the maximum stripe size.
  • An F8 keypress in BIOS Serial Console would not be detected by ORCA.
  • The controller might experience a lockup (0xAB) after a cable failure in a dual domain environment.
  • A tape drive connected to a Smart Array P822 controller would not be detected when configured with the maximum number of storage enclosures.
  • ACU would not display the completion of a rapid parity initialization after a physical drive failure.
  • A RAID 1 logical drive might be created after selecting 3 drives in ORCA.
  • On rare occasions, an HP ProLiant SL230 server would fail to boot with an HP P420 Smart Array controller installed.
  • An HP P721m controller might lock up (0xEA) when performing SAS zoning configuration changes.
  • A controller lockup (0xAB) might occur with SATA drives.
  • ORCA might report a fatal error when attempting to create or delete a logical drive.
  • Firmware displayed the incorrect POST error message (1705 instead of 1800) in the event of a Smart Array flash back write cache charging failure.
  • A controller lock up (0xBC) might occur while reconfiguring a controller with a failed logical drive or a failed cache module.
Enhancements

Enhancements/New Features:
New Features:

  • Extended support for Rapid Parity Initialization (RPI) to include drives in external storage enclosures.
  • Smart Caching support for controllers with a Smart Array Advanced Pack license key installed.
  • Automatically downshift drive speeds from 6Gbps to 3Gbps if link training errors are detected.
  • Added support for attaching the HP MDS600 Disk Enclosure (SAS only) to HP Smart Array P721m controllers.
  • Added support for attaching the HP D6000 Disk Enclosure to HP Smart Array P421 and HP Smart Array P822 controllers.
Enhancements:
  • Controller performance for small block sequential mixed read/write benchmark.
  • Firmware now blinks the amber LED for any HP SmartDrive that reports a predictive failure

Version:3.22 (B) (13 Dec 2012)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Customers who already installed firmware version 3.22 do not need to update to 3.22(B).


Problems Fixed:

Firmware version 3.22 has resolved the following problems:

  • A temperature reporting issue caused the fans in a BladeSystem c-Class enclosure to ramp up and down when the blade servers were powered on but idle (no I/O load).
  • The F5 and F8 keys could not be used from the serial console to start the ORCA or ORCA CLI utilities when the BIOS Serial Console Port was set to COM2 in RBSU.
  • The Smart Array controller’s Option ROM could hang during controller initialization.
  • A POST 1785 error could occur on systems that were rebooted while parity initialization was being performed on a non-boot LUN using the Rapid (Offline) parity initialization option.
  • The Smart Array controller could hang on configurations with non-typical RAID 6 strip settings and a large number of physical drives.
  • The Smart Array controller could hang during an unlikely drive media error handling condition while expanding a volume.
  • FW version 3.22(B) - Fixed an issue where a decimal conversion was not being interpreted correctly when installing the component under certain regional settings in Windows. This would cause the component installation to end with a return code 3 (already up to date) and a force install would be required to successfully update the FW.

Version:3.22 (26 Oct 2012)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:

Firmware version 3.22 has resolved the following problems:

  • A temperature reporting issue caused the fans in a BladeSystem c-Class enclosure to ramp up and down when the blade servers were powered on but idle (no I/O load).
  • The F5 and F8 keys could not be used from the serial console to start the ORCA or ORCA CLI utilities when the BIOS Serial Console Port was set to COM2 in RBSU.
  • The Smart Array controller’s Option ROM could hang during controller initialization.
  • A POST 1785 error could occur on systems that were rebooted while parity initialization was being performed on a non-boot LUN using the Rapid (Offline) parity initialization option.
  • The Smart Array controller could hang on configurations with non-typical RAID 6 strip settings and a large number of physical drives.
  • The Smart Array controller could hang during an unlikely drive media error handling condition while expanding a volume.

Version:3.04 (4 Sep 2012)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:

  • In rare circumstances following a redundant cable failure, the controller may stop responding.
  • Drive LED behavior for Predictive Spare Rebuild was inconsistent.
  • When using ORCA to create a logical volume, the default cache configuration for 512MB cache modules is incorrect.
 

Version:2.14 (4 Jun 2012)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Problems Fixed:

  • When updating the hard drive firmware using an online flash component the firmware flash process may not complete.
  • When booting the server, the controller may intermittently fail to be discovered due to a problem initializing the controller.
  • The following hard drives installed in an HP ProLiant BL465c Gen8 server may fail to be recognized: EH0072FARUA, EH0146FARUB.
  • In rare circumstances following a server power loss with valid data in the controller cache, the controller may discard the cache data before the data can be written to the disks.
  • If a power loss occurs while a RAID 0 or RAID 1 volume is expanding, the controller may discard the cache data before the data can be written to the disks.
  • When performing I/O to SATA drives, if excessive unrecoverable read errors are detected the controller may stop responding.
  • Resolved a rare issue where the Smart Array controller could return stale data to the host on systems experiencing extremely high I/O.
  • Resolved an intermittent issue with hard drive firmware flashing which resulted in the flash progress status stopping before it reached 100% complete.
Enhancements

Enhancements/New Features:

  • Improved controller reliability when reporting temperature data to iLO.
  • Added support for expander-based hard drive backplanes.

Version:1.28 (27 Mar 2012)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Enhancements/New Features:

  • 1.28 is the initial firmware release.


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Type: Firmware - Storage Controller
Version: 5.42(31 Mar 2014)
Operating System(s):
Microsoft Windows Server 2008 x64
Microsoft Windows Server 2008 R2
Microsoft Windows Server 2012
Microsoft Windows Server 2008 W32
Microsoft Windows HPC Server 2008 R2
Microsoft Windows Small Business Server 2011 Standard and Essentials
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2012 Essentials

Description

This Smart Component provides firmware for the following storage controllers: Smart Array P220i, P222, P420i, P420, P421, P721m, and P822

Installation Instructions

To ensure the integrity of your download, HPE recommends verifying your results with the following MD5 Checksum values:

c051f38467ab3f10d6036c313c340441 cp022979.md5
c95a1cc33c1846295ae6e476e65517b5 cp022979.exe

Reboot Requirement:
Reboot is required after installation for updates to take effect and hardware stability to be maintained.


Installation:
To update firmware from Windows operating system on target server:

  • Place the Smart Component in a temporary directory.
  • Double-click on the Smart Component.
  • Follow the directions given by the Smart Component.
  • Reboot your system if you would like the update to take effect immediately.
To use HP Smart Update Manager from the HP Service Pack for ProLiant :
  • Place the desired firmware to be updated in the directory, \SPP20xxxxx\hp\swpackages
  • Locate Start.html which is found in the root of the ISO
  • Open the html file in a supported browser
  • Follow the instructions on the screen

Release Notes

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Notes:

Deliverable Name:
     Online ROM Flash Component for Windows - Smart Array P220i, P222, P420i, P420, P421, P721m, and P822

Release Version and/or Date:
     5.42

Last Recommended or Critical Version:
     5.42

Previous Version of Firmware:
     5.22

Firmware Dependency:
     None

Enhancements/New Features:
    
None

Problems Fixed:
The following issues are resolved with firmware version 5.42: 

  • Communication between the HP Integrated Lights-Out (iLO) and the HP Smart Array controller may be lost resulting in an IML entry indicating a failed controller.
  • In some cases, incorrect drive temperatures were reported in an HP D2220sb enclosure, resulting in a system shutdown.
  • VMware might hang when a VM with 2 or more RDMs used a Smart Array controller to access an HP P2000 G3 or HP MSA 2040 SAN storage device.
  • Improved RAID 1 performance for small block random write workloads on SSD configurations.
  • A controller lockup could occur if the controller was configured with a SmartCache smaller than 8GB.
  • In some cases, when the power was applied to the system, the Smart Array controller would report that the supercap was charging even though charging had completed. The supercap charging message would display in the following locations:
    • POST
    • HP Smart Storage Administrator (HP SSA)

Known Issues:
     None


Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:
The following issues are resolved with firmware version 5.42: 

  • Communication between the HP Integrated Lights-Out (iLO) and the HP Smart Array controller may be lost resulting in an IML entry indicating a failed controller.
  • In some cases, incorrect drive temperatures were reported in an HP D2220sb enclosure, resulting in a system shutdown.
  • VMware might hang when a VM with 2 or more RDMs used a Smart Array controller to access an HP P2000 G3 or HP MSA 2040 SAN storage device.
  • Improved RAID 1 performance for small block random write workloads on SSD configurations.
  • A controller lockup could occur if the controller was configured with a SmartCache smaller than 8GB.
  • In some cases, when the power was applied to the system, the Smart Array controller would report that the supercap was charging even though charging had completed. The supercap charging message would display in the following locations:
    • POST
    • HP Smart Storage Administrator (HP SSA)

Revision History

Version:8.00 (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • Drive temperatures for SATA drives might not be reported after hot-inserting the drive.
  • System might hang at POST following a reboot.
  • System fans might go to 100% if connected drives were spun down.
  • SATA SSD’s were incorrectly marked as worn out.
Enhancements

  •  Increased performance of SATA drives by increasing command queue depth.


Version:7.50 (24 Oct 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Drive temperatures for SATA drives might not be reported after hot-inserting the drive.


Version:7.02 (B) (7 Apr 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed in 7.02:

  • A physical drive configured as a spare drive might indicate predictive failure sooner than expected.
  • Controller might stop responding during run-time (POST Lockup 0x13).
  • When drive write-cache is enabled, protocol errors are observed.
  • After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator.

Problems Fixed in 7.02 (B):

  • Component would fail to install firmware in a system configured with two or more external drive enclosures attached to an HPE Host Bus Adapter H22x. The following message would be reported - “Device appears more than once in tree”. The firmware installation failure was not observed in configurations having only one external drive enclosure attached to an HPE Host Bus Adapter H22x.

Version:7.02 (1 Apr 2016)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • A physical drive configured as a spare drive might indicate predictive failure sooner than expected.
  • Controller might stop responding during run-time (POST Lockup 0x13).
  • When drive write-cache is enabled, protocol errors are observed.
  • After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator.

Version:6.68 (1 Oct 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • HP Smart Array Px2x controller with HP SmartCache enabled on boot volume could potentially encounter file corruption when booting the system if the Super-cap is not fully charged due to being replaced or being in a power down condition for several days (Example 7 days). File corruption is less likely to occur on non-boot volumes than on boot volumes. For additional information please refer to the customer advisory # c04719000

  • I/O may halt when the drive write cache is enabled.   

Enhancements

  • Increased performance for tape drives when using variable block sizes.

Version:6.64 (15 Jun 2015)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


  • An intermittent aborted IO request with attached SATA drives resulted in a LUN (Logical Unit Number) reset.
  • When using SATA drives with a Px2x controller, the server may stop responding or shut down after an extended period of time due to a controller lockup (POST Lockup 0xAB).

Version:6.34 (6 Apr 2015)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Problems Fixed:

  • Critical issue for all UEFI systems using 2.2 TB or greater volumes configured with GPT partitions. For additional information please refer to the customer advisory # c04602001
  • When a controller was set to RAID6 mode and a large number of recoverable errors were generated by hard disk drives in the system, the controller might go into a degraded mode and cease to function. A 0x0E error message would display during POST on subsequent power cycle and in the Integrated Management Log (IML)
  • The controller would report 0xE0 error to HP Smart Storage Administrator (HP SSA) and would cease to function when set to RAID 6 mode
  • Intermittent SSD SATA 6G drive failures would occur when drive was configured in Bay 1 of HP ProLiant BL465 Gen8 Server
  • Uncorrectable ECC errors would cause the controller to stop responding (Lockup 0x13).  This version of Smart Array firmware properly calculates the maximum controller memory bandwidth required to sustain streaming write operations with the current logical drive configuration and reduces the cache memory speed on configurations that do not require peak controller memory bandwidth.  When running at the slower memory speed, less power is consumed and performance degradation is expected to be negligible. For additional information, reference Customer Advisory # c03755983
  • The HP D2220sb Storage Blade is not recognized when configuring it with the HP ProLiant BL460c Gen9 Server Blade. For additional information please refer to the customer advisory # c04602866
Enhancements

Enhancements/New Features:

  • Improved error handling when hard disk drives generate a large number of recoverable errors.
  • Added support for non-hotplug disk drives.
  • Added support for HP ProLiant Gen9 servers:
    • HP ProLiant BL460c Gen9 Server
    • HP ProLiant BL660c Gen9 Server

Version:6.00 (9 Sep 2014)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed in version 6.00:
This firmware release resolved the following issues:

  • When executing kdump on systems running in Zero Memory RAID (ZMR) mode, the controller might halt.
  • When an HP Smart Array P420 controller was attached to both an expander backplane and non-expander backplane, the controller would not properly control SmartCarrier LEDs.
  • Chkdsk was running slowly.

Version:5.42 (31 Mar 2014)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:
The following issues are resolved with firmware version 5.42: 

  • Communication between the HP Integrated Lights-Out (iLO) and the HP Smart Array controller may be lost resulting in an IML entry indicating a failed controller.
  • In some cases, incorrect drive temperatures were reported in an HP D2220sb enclosure, resulting in a system shutdown.
  • VMware might hang when a VM with 2 or more RDMs used a Smart Array controller to access an HP P2000 G3 or HP MSA 2040 SAN storage device.
  • Improved RAID 1 performance for small block random write workloads on SSD configurations.
  • A controller lockup could occur if the controller was configured with a SmartCache smaller than 8GB.
  • In some cases, when the power was applied to the system, the Smart Array controller would report that the supercap was charging even though charging had completed. The supercap charging message would display in the following locations:
    • POST
    • HP Smart Storage Administrator (HP SSA)

Version:4.68 (B) (18 Feb 2014)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problem Fixed for Firmware Version 4.68(B):

  • A decimal conversion was not being interpreted correctly when installing the component under certain regional settings in Windows. This would cause the component installation to end with a return code 3 (already up to date) and a force install would be required to successfully update the firmware.
Problems Fixed for Firmware Version 4.68:
  • Red Hat Enterprise Linux 6.3 Local Crash Dump would hang when HP Smart Array P220i cache module was not installed.
  • 8k random write I/O operations could take up to 25 seconds to complete.
  • Controller would hang when the system was rebooted during I/O on an HP SmartCache volume.
  • HP 6G SATA drives in HP D2000 Disk Enclosures were not detected after system was rebooted.
    Note: HP D2000 Disk Enclosures throttle HP 6G SATA drives to 3G rates.
  • SATA/SAS HDD was shown as SAS SSD in ORCA, after hot replacement of an SSD. ORCA now correctly displays the type of attached drives after hot replacement of an SSD.
  • Volume was not failed when expansion was aborted due to multiple bad blocks.
  • With Predictive Spare Activation enabled, a spare drive failed to automatically rebuild.  This problem was precipitated when a data drive was replaced off-line with a drive already in a Predictive Failure state.
  • Logical drive remained in ‘Ready for recovery’ state when the drive was re-enabled after failing during a transformation.
  • Enhanced firmware to prevent the possibility of data loss due to a rare and intermittent failure when flashing firmware for the HP D2600 or D2700 SAS Disk Enclosures (refer to Customer Advisory c03883900  http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c03883900).
Enhancements

Enhancements/New Features:

  • HP Smart Array Advanced Pack (SAAP) 2.0 is now part of the base firmware.  An additional license key is not required in order to activate these features.  Note that an HP SmartCache license key is required to license HP SmartCache.

Version:5.22 (18 Feb 2014)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed: 

  • A rare issue that caused system fans to intermittently rev to maximum speed under certain heavy IO loads
  • The inability to create maximum supported size SmartCache
  • The logging of an invalid Smart Array controller failure following a kdump or kexec
  • The loss of redundant paths following an update of the HP D2600/D2700 firmware
  • Issues that prevented Smart Path from being enabled in certain scenarios
  • Several issues that could lead to cache being disabled
Enhancements

Enhancements/New Features:
 
Added support for the following features:

  • 512e hard drives
  • SSD Over-provision Optimization (OPO)
  • Additional rebuild priorities

Version:4.68 (10 Sep 2013)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:

  • Red Hat Enterprise Linux 6.3 Local Crash Dump would hang when HP Smart Array P220i cache module was not installed.
  • 8k random write I/O operations could take up to 25 seconds to complete.
  • Controller would hang when the system was rebooted during I/O on an HP SmartCache volume.
  • HP 6G SATA drives in HP D2000 Disk Enclosures were not detected after system was rebooted.
    Note: HP D2000 Disk Enclosures throttle HP 6G SATA drives to 3G rates.
  • SATA/SAS HDD was shown as SAS SSD in ORCA, after hot replacement of an SSD. ORCA now correctly displays the type of attached drives after hot replacement of an SSD.
  • Volume was not failed when expansion was aborted due to multiple bad blocks.
  • With Predictive Spare Activation enabled, a spare drive failed to automatically rebuild.  This problem was precipitated when a data drive was replaced off-line with a drive already in a Predictive Failure state.
  • Logical drive remained in ‘Ready for recovery’ state when the drive was re-enabled after failing during a transformation.
  • Enhanced firmware to prevent the possibility of data loss due to a rare and intermittent failure when flashing firmware for the HP D2600 or D2700 SAS Disk Enclosures (refer to Customer Advisory c03883900  http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c03883900).
Enhancements

Enhancements/New Features:

  • HP Smart Array Advanced Pack (SAAP) 2.0 is now part of the base firmware.  An additional license key is not required in order to activate these features.  Note that an HP SmartCache license key is required to license HP SmartCache.

Version:3.54 (8 May 2013)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:

  • The rare occurrence of 0x13 lockup is no longer observed in Linux while running I/O.
  • A potential intermittent lag in reporting hard drive temperatures, which could cause unnecessary fan speed oscillations, no longer occurs.
  • Uncorrectable ECC errors causing controller to hang (Lockup 0x13).  Smart Array memory will now run at a slower speed in configurations with a low hard drive count (generally 8 or less).  Configurations with SSD devices or a larger drive count (determined by the presence of a SAS expander in the topology) will continue to run at full memory speed. When running at the slower memory speed, less power is consumed and performance degradation is expected to be negligible. For additional information, reference Customer Advisory c03755983 at the following URL: http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c03755983


 


Version:3.42 (19 Feb 2013)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


 Problems Fixed:

  • Drive pre-failure warranty events experienced delayed delivery for systems running Solaris or OpenVMS.
  • The controller might stop responding during extremely heavy I/O on a RAID 6 volume configured with the maximum stripe size.
  • An F8 keypress in BIOS Serial Console would not be detected by ORCA.
  • The controller might experience a lockup (0xAB) after a cable failure in a dual domain environment.
  • A tape drive connected to a Smart Array P822 controller would not be detected when configured with the maximum number of storage enclosures.
  • ACU would not display the completion of a rapid parity initialization after a physical drive failure.
  • A RAID 1 logical drive might be created after selecting 3 drives in ORCA.
  • On rare occasions, an HP ProLiant SL230 server would fail to boot with an HP P420 Smart Array controller installed.
  • An HP P721m controller might lock up (0xEA) when performing SAS zoning configuration changes.
  • A controller lockup (0xAB) might occur with SATA drives.
  • ORCA might report a fatal error when attempting to create or delete a logical drive.
  • Firmware displayed the incorrect POST error message (1705 instead of 1800) in the event of a Smart Array flash back write cache charging failure.
  • A controller lock up (0xBC) might occur while reconfiguring a controller with a failed logical drive or a failed cache module.
Enhancements

Enhancements/New Features:
New Features:

  • Extended support for Rapid Parity Initialization (RPI) to include drives in external storage enclosures.
  • Smart Caching support for controllers with a Smart Array Advanced Pack license key installed.
  • Automatically downshift drive speeds from 6Gbps to 3Gbps if link training errors are detected.
  • Added support for attaching the HP MDS600 Disk Enclosure (SAS only) to HP Smart Array P721m controllers.
  • Added support for attaching the HP D6000 Disk Enclosure to HP Smart Array P421 and HP Smart Array P822 controllers.
Enhancements:
  • Controller performance for small block sequential mixed read/write benchmark.
  • Firmware now blinks the amber LED for any HP SmartDrive that reports a predictive failure

Version:3.22 (B) (13 Dec 2012)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.

Customers who already installed firmware version 3.22 do not need to update to 3.22(B).


Problems Fixed:

Firmware version 3.22 has resolved the following problems:

  • A temperature reporting issue caused the fans in a BladeSystem c-Class enclosure to ramp up and down when the blade servers were powered on but idle (no I/O load).
  • The F5 and F8 keys could not be used from the serial console to start the ORCA or ORCA CLI utilities when the BIOS Serial Console Port was set to COM2 in RBSU.
  • The Smart Array controller’s Option ROM could hang during controller initialization.
  • A POST 1785 error could occur on systems that were rebooted while parity initialization was being performed on a non-boot LUN using the Rapid (Offline) parity initialization option.
  • The Smart Array controller could hang on configurations with non-typical RAID 6 strip settings and a large number of physical drives.
  • The Smart Array controller could hang during an unlikely drive media error handling condition while expanding a volume.
  • FW version 3.22(B) - Fixed an issue where a decimal conversion was not being interpreted correctly when installing the component under certain regional settings in Windows. This would cause the component installation to end with a return code 3 (already up to date) and a force install would be required to successfully update the FW.

Version:3.22 (26 Oct 2012)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:

Firmware version 3.22 has resolved the following problems:

  • A temperature reporting issue caused the fans in a BladeSystem c-Class enclosure to ramp up and down when the blade servers were powered on but idle (no I/O load).
  • The F5 and F8 keys could not be used from the serial console to start the ORCA or ORCA CLI utilities when the BIOS Serial Console Port was set to COM2 in RBSU.
  • The Smart Array controller’s Option ROM could hang during controller initialization.
  • A POST 1785 error could occur on systems that were rebooted while parity initialization was being performed on a non-boot LUN using the Rapid (Offline) parity initialization option.
  • The Smart Array controller could hang on configurations with non-typical RAID 6 strip settings and a large number of physical drives.
  • The Smart Array controller could hang during an unlikely drive media error handling condition while expanding a volume.

Version:3.04 (4 Sep 2012)
Fixes

Upgrade Requirement:
Recommended - HPE recommends users update to this version at their earliest convenience.


Problems Fixed:

  • In rare circumstances following a redundant cable failure, the controller may stop responding.
  • Drive LED behavior for Predictive Spare Rebuild was inconsistent.
  • When using ORCA to create a logical volume, the default cache configuration for 512MB cache modules is incorrect.
 

Version:2.14 (4 Jun 2012)
Fixes

Upgrade Requirement:
Critical - HPE requires users update to this version immediately.


Problems Fixed:

  • When updating the hard drive firmware using an online flash component the firmware flash process may not complete.
  • When booting the server, the controller may intermittently fail to be discovered due to a problem initializing the controller.
  • The following hard drives installed in an HP ProLiant BL465c Gen8 server may fail to be recognized: EH0072FARUA, EH0146FARUB.
  • In rare circumstances following a server power loss with valid data in the controller cache, the controller may discard the cache data before the data can be written to the disks.
  • If a power loss occurs while a RAID 0 or RAID 1 volume is expanding, the controller may discard the cache data before the data can be written to the disks.
  • When performing I/O to SATA drives, if excessive unrecoverable read errors are detected the controller may stop responding.
  • Resolved a rare issue where the Smart Array controller could return stale data to the host on systems experiencing extremely high I/O.
  • Resolved an intermittent issue with hard drive firmware flashing which resulted in the flash progress status stopping before it reached 100% complete.
Enhancements

Enhancements/New Features:

  • Improved controller reliability when reporting temperature data to iLO.
  • Added support for expander-based hard drive backplanes.

Version:1.28 (27 Mar 2012)
Enhancements

Upgrade Requirement:
Optional - Users should update to this version if their system is affected by one of the documented fixes or if there is a desire to utilize any of the enhanced functionality provided by this version.


Enhancements/New Features:

  • 1.28 is the initial firmware release.