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* RECOMMENDED * HP R3000 Uninterruptible Power System Firmware Update

By downloading, you agree to the terms and conditions of the Hewlett Packard Enterprise Software License Agreement.
Note:  Some software requires a valid warranty, current Hewlett Packard Enterprise support contract, or a license fee.

Type: Firmware - UPS
Version: 2.02(15 Sep 2011)
Operating System(s): OS Independent
Microsoft Windows 2000
Microsoft Windows Server 2003
Microsoft Windows XP 64-Bit Edition
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows XP Professional
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Storage Server 2003
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 x64
File name: SP54628.EXE (295 KB)
This softpaq includes firmware for the HP R3000 Uninterruptible Power System (UPS). Detailed instructions for performing the firmware update are included in the softpaq.

  1. Batt_Charger_Fail_Timer is reset to Batt_Reach_Float_Time every time ABM enters to charging mode. This will make the fault detection more robust.
  2. ABM will now go back to charging mode when there is 15-sec accumulative discharge on float or rest mode.
  3. ABM will now go back to charging mode when the battery mode drops below a threshold after 10-day on rest mode.
  4. Added the sign extension bit toggling to enhance the code stability.
  5. The "long run time DCUV (105V)" is now used until the ABM "float" mode is reached. This will help prevent the battery from being deeply discharged by repeated short utility outages without adequate recharge time. Previously, the short run time DCUV (100V) was used.
  6. The rest mode battery test will now be disabled anytime the UPS has transferred to battery.
  7. Added a change to clear the battery DCOV alarm when batteries are disconnected. (Nuisance alarm, can't be in OV since the battery is disconnected)
  8. Added a saturation limit to the inverter DC feedback controls to limit response to utility switching noise.
  9. Added a line event counter (meter #92) to the XCP meter block.
  10. Add a ESW build number to XCP extended limits block.
  11. Add a XCP response of "busy" if "UPS ON" or "Load Power Off and Restart" command sent while EPO is active.
  12. Added a "ACK" battery test request command since battery testing is always active.
  13. Eliminated a setting of XCP "Inverter UV" nuisance alarm while on battery due to fast inverter UV detection.
  14. If a fan failure alarm is detected, it now forces fan speed control to high speed. This will allow for automatic clearing of fan failure alarm if fan is temporarily blocked and blockage is cleared.
  15. Disabled the “low-battery” alarm message during the 30-sec pending power down mode.

To ensure the integrity of your download, HP recommends verifying your results with this MD5 Checksum value:

846ef15480bccb953614197098521c47 SP54628.EXE

Installation:
Download the SoftPaq to a directory on your hard drive and change to that directory.

The file that is downloaded is an executable with a filename according to the SP Number.

Run the SP executable to unpack the firmware and release information.

From that SP directory, use the detailed instructions located in the HP R3000 UPS Firmware Update Instructions.pdf file to perform the update.


End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Notes:
HP R3000 UPS units with firmware versions 1.03 and before must be upgraded to 1.04 before upgrading to 1.07, 1.09, 2.00 or 2.02. 
If required, firmware version 1.04 is available here: http://www.hp.com/swpublishing/MTX-UNITY-I13384


This R3000 firmware update is designed to upgrade the firmware of the following models to v2.02.

  • 192186-001 Low Voltage (North America and Latin America Models)

  • 192186-002 High Voltage (North America and Latin America Models)

  • 192186-291 Low Voltage (Japan Models)

  • 192186-292 High Voltage (Japan Models)

  • 192186-B31, 192186-B32, 192186-B33, 192186-AR1 High Voltage (International Models)

The following HP R3000 UPS part numbers are RoHS compliant models

  • AF422A Low Voltage (North America / Latin America Models)

  • AF423A High Voltage (North America / Latin America Models)

  • AF425A Low Voltage (Japan Models)

  • AF424A High Voltage (Japan Models)

  • AF414A High Voltage (International Models)

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


  1. Fixed an issue with the ERM configuration through the front panel not remembered after power cycle. It now saves the ERM configuration variable into EEPROM.
  2. The XCP extended limits block shows incorrect high limit when configured for 100 or 110 volts. The high limit was previously reported as 144 volts when it should be 120 volts. This is also in error for the high voltage units when selecting 200/208. The limit should be reported as 250 volts (not 288 volts as was before). UPS performance is not affected. Only the software which uses the XCP Extended Limits Block, to display input voltage range would always show the high limit as 144v for LV units and 288v for HV units before this change.
  3.  If the UPS detects a bad battery due to a “failure to reach float mode", the battery failure alarm will reoccur as soon as the battery is reconnected. To reset this alarm, the UPS must be shut down and restarted, then disconnect the battery in order to prevent the alarm from reoccurring immediately. This "failure to reach float mode" alarm should be reset whenever the battery is disconnected. Although the alarm is being reset, the “Batt_Charger_Fail_Timer” is not reset to 48 hours, so the timer contains zero and when the batteries are reconnected the alarm reoccurs.
  4. The cumulative “Batt_15_Sec_Timer" was reset every time the UPS returns from battery mode. This means that repeated short discharges (less than 15 seconds), would not restart the charger. This is modified to only reset the timer once the ABM mode goes back to the charge mode.
  5. Fixed an issue with the front-panel EBM configuration. The issue was that battery time remaining was not remembered after restart when EBM was configured. The new code will now save the system variable “Batt_BaseTime” into EEPROM.  
Version:2.02 (15 Sep 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


  1. Fixed an issue with the ERM configuration through the front panel not remembered after power cycle. It now saves the ERM configuration variable into EEPROM.
  2. The XCP extended limits block shows incorrect high limit when configured for 100 or 110 volts. The high limit was previously reported as 144 volts when it should be 120 volts. This is also in error for the high voltage units when selecting 200/208. The limit should be reported as 250 volts (not 288 volts as was before). UPS performance is not affected. Only the software which uses the XCP Extended Limits Block, to display input voltage range would always show the high limit as 144v for LV units and 288v for HV units before this change.
  3.  If the UPS detects a bad battery due to a “failure to reach float mode", the battery failure alarm will reoccur as soon as the battery is reconnected. To reset this alarm, the UPS must be shut down and restarted, then disconnect the battery in order to prevent the alarm from reoccurring immediately. This "failure to reach float mode" alarm should be reset whenever the battery is disconnected. Although the alarm is being reset, the “Batt_Charger_Fail_Timer” is not reset to 48 hours, so the timer contains zero and when the batteries are reconnected the alarm reoccurs.
  4. The cumulative “Batt_15_Sec_Timer" was reset every time the UPS returns from battery mode. This means that repeated short discharges (less than 15 seconds), would not restart the charger. This is modified to only reset the timer once the ABM mode goes back to the charge mode.
  5. Fixed an issue with the front-panel EBM configuration. The issue was that battery time remaining was not remembered after restart when EBM was configured. The new code will now save the system variable “Batt_BaseTime” into EEPROM.  
Enhancements

  1. Batt_Charger_Fail_Timer is reset to Batt_Reach_Float_Time every time ABM enters to charging mode. This will make the fault detection more robust.
  2. ABM will now go back to charging mode when there is 15-sec accumulative discharge on float or rest mode.
  3. ABM will now go back to charging mode when the battery mode drops below a threshold after 10-day on rest mode.
  4. Added the sign extension bit toggling to enhance the code stability.
  5. The "long run time DCUV (105V)" is now used until the ABM "float" mode is reached. This will help prevent the battery from being deeply discharged by repeated short utility outages without adequate recharge time. Previously, the short run time DCUV (100V) was used.
  6. The rest mode battery test will now be disabled anytime the UPS has transferred to battery.
  7. Added a change to clear the battery DCOV alarm when batteries are disconnected. (Nuisance alarm, can't be in OV since the battery is disconnected)
  8. Added a saturation limit to the inverter DC feedback controls to limit response to utility switching noise.
  9. Added a line event counter (meter #92) to the XCP meter block.
  10. Add a ESW build number to XCP extended limits block.
  11. Add a XCP response of "busy" if "UPS ON" or "Load Power Off and Restart" command sent while EPO is active.
  12. Added a "ACK" battery test request command since battery testing is always active.
  13. Eliminated a setting of XCP "Inverter UV" nuisance alarm while on battery due to fast inverter UV detection.
  14. If a fan failure alarm is detected, it now forces fan speed control to high speed. This will allow for automatic clearing of fan failure alarm if fan is temporarily blocked and blockage is cleared.
  15. Disabled the “low-battery” alarm message during the 30-sec pending power down mode.

Version:2.00 (A) (26 Oct 2006)
Fixes

LED flash sequence change during UPS firmware upgrade.

Fixed Bug in the XCP configuration reporting of the ERM's installed.  It was reporting them in byte 22 and should be in byte 26.
 

Enhancements
Updated the LED flash sequence during UPS firmware upgrade.

Added the following:

  • Ability to configure ERM's via the front panel with the maximum ERM's allowed being set at 2.
  • 'Good Utility' counter to count the minimum number of good utility cycles before returning from battery to utility.
Increased the fast utility fail detection pedestal time to 3 milliseconds during the first 3 line cycles after returning from battery to utility.

Reduced the likelihood of battery relay contact failure due to slow relay operation produced by an uncharged battery relay supply. Firmware will now save site fault configuration at power down.


Version:1.09.0 (A) (25 May 2004)
Fixes
Modified to:
  • Disable the 10 day rest mode test any time the R3000XR /J XR transferred to battery.
  • Prevent corruption of the configuration settings in Machine_Config.
  • Stop disabling debounce on rail over voltage.
  • Properly return the output frequency while on bypass.

Enhancements
Updated the following:
  • Response Improvement to power outage during scheduled restart period when the utility fails, all outlets are open, and no "pending on" is scheduled. The UPS will be shut down in 30 seconds. When utility fails, all outlets are open, and if any "pending on" is scheduled, the software will remember the outlet status as closed and keep the logic power supply alive to keep the "pending on" timer running until either the "pending on" timer times out or Battery DCUV level is reached. At this time if utility does not come back, the UPS will be shut down.

    Load relays status has already been remembered as being closed. When utility comes back, the load relays will be closed with added auto on delay (if any).

    If there are multiple and different "pending on" timers, and a "pending on" times out when the utility is failed, the corresponding load relay will not closed – but will be remembered as timed out.

    If the utility returns while any "pending on" timer is active and prior to DCUV, the timer(s) continue. If any "pending on" timer had timed out while the utility is failed, that corresponding load relay is closed.


  • ERM Update Improvement:
    After the number of ERM has been updated by using the ERM Configurator, the battery runtime will be updated automatically without the need of recycling the utility power.

Version:1.07.0 (A) (4 Dec 2002)
Fixes
Updated the following:
  • Improved slew rate capability to achieve a greater than 3.5 Hz/sec tracking rate.

  • Widened the deadband of the fast utility fault pedestal at zero crossing to improve noise immunity.

  • After the UPS takes over during a power outage, V1.07 allows the R3000 UPS to respond to generator power as a viable power source.


Version:1.04.0 (A) (10 Jan 2002)
Fixes
Fixed "delay restart issue" where the R3000 XR would not start up per the delay restart times set in the CPM.

Fixed "lock up issue with ProLiant DL380" where the Server locks up and does not turn on after (utility fails and UPS goes on battery and the Server and UPS safely shut down) the utility is restored.


Version:1.03.0 (A) (29 Oct 2001)
Enhancements
Improved the hot start algorithm.

Upgraded the battery detection process for high voltage models.



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Type: Firmware - UPS
Version: 2.02(15 Sep 2011)
Operating System(s):
OS Independent
Microsoft Windows 2000
Microsoft Windows Server 2003
Microsoft Windows XP 64-Bit Edition
Microsoft Windows Server 2003 64-Bit Edition
Microsoft Windows XP Professional
Microsoft Windows Server 2003 for 64-bit Extended Systems
Microsoft Windows Storage Server 2003
Microsoft Windows Server 2008 W32
Microsoft Windows Server 2008 Itanium
Microsoft Windows Server 2008 x64

Description

This softpaq includes firmware for the HP R3000 Uninterruptible Power System (UPS). Detailed instructions for performing the firmware update are included in the softpaq.

Enhancements

  1. Batt_Charger_Fail_Timer is reset to Batt_Reach_Float_Time every time ABM enters to charging mode. This will make the fault detection more robust.
  2. ABM will now go back to charging mode when there is 15-sec accumulative discharge on float or rest mode.
  3. ABM will now go back to charging mode when the battery mode drops below a threshold after 10-day on rest mode.
  4. Added the sign extension bit toggling to enhance the code stability.
  5. The "long run time DCUV (105V)" is now used until the ABM "float" mode is reached. This will help prevent the battery from being deeply discharged by repeated short utility outages without adequate recharge time. Previously, the short run time DCUV (100V) was used.
  6. The rest mode battery test will now be disabled anytime the UPS has transferred to battery.
  7. Added a change to clear the battery DCOV alarm when batteries are disconnected. (Nuisance alarm, can't be in OV since the battery is disconnected)
  8. Added a saturation limit to the inverter DC feedback controls to limit response to utility switching noise.
  9. Added a line event counter (meter #92) to the XCP meter block.
  10. Add a ESW build number to XCP extended limits block.
  11. Add a XCP response of "busy" if "UPS ON" or "Load Power Off and Restart" command sent while EPO is active.
  12. Added a "ACK" battery test request command since battery testing is always active.
  13. Eliminated a setting of XCP "Inverter UV" nuisance alarm while on battery due to fast inverter UV detection.
  14. If a fan failure alarm is detected, it now forces fan speed control to high speed. This will allow for automatic clearing of fan failure alarm if fan is temporarily blocked and blockage is cleared.
  15. Disabled the “low-battery” alarm message during the 30-sec pending power down mode.

Installation Instructions

To ensure the integrity of your download, HP recommends verifying your results with this MD5 Checksum value:

846ef15480bccb953614197098521c47 SP54628.EXE

Installation:
Download the SoftPaq to a directory on your hard drive and change to that directory.

The file that is downloaded is an executable with a filename according to the SP Number.

Run the SP executable to unpack the firmware and release information.

From that SP directory, use the detailed instructions located in the HP R3000 UPS Firmware Update Instructions.pdf file to perform the update.


Release Notes

End User License Agreements:
Hewlett-Packard End User License Agreement


Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


Notes:
HP R3000 UPS units with firmware versions 1.03 and before must be upgraded to 1.04 before upgrading to 1.07, 1.09, 2.00 or 2.02. 
If required, firmware version 1.04 is available here: http://www.hp.com/swpublishing/MTX-UNITY-I13384


This R3000 firmware update is designed to upgrade the firmware of the following models to v2.02.

  • 192186-001 Low Voltage (North America and Latin America Models)

  • 192186-002 High Voltage (North America and Latin America Models)

  • 192186-291 Low Voltage (Japan Models)

  • 192186-292 High Voltage (Japan Models)

  • 192186-B31, 192186-B32, 192186-B33, 192186-AR1 High Voltage (International Models)

The following HP R3000 UPS part numbers are RoHS compliant models

  • AF422A Low Voltage (North America / Latin America Models)

  • AF423A High Voltage (North America / Latin America Models)

  • AF425A Low Voltage (Japan Models)

  • AF424A High Voltage (Japan Models)

  • AF414A High Voltage (International Models)

Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


  1. Fixed an issue with the ERM configuration through the front panel not remembered after power cycle. It now saves the ERM configuration variable into EEPROM.
  2. The XCP extended limits block shows incorrect high limit when configured for 100 or 110 volts. The high limit was previously reported as 144 volts when it should be 120 volts. This is also in error for the high voltage units when selecting 200/208. The limit should be reported as 250 volts (not 288 volts as was before). UPS performance is not affected. Only the software which uses the XCP Extended Limits Block, to display input voltage range would always show the high limit as 144v for LV units and 288v for HV units before this change.
  3.  If the UPS detects a bad battery due to a “failure to reach float mode", the battery failure alarm will reoccur as soon as the battery is reconnected. To reset this alarm, the UPS must be shut down and restarted, then disconnect the battery in order to prevent the alarm from reoccurring immediately. This "failure to reach float mode" alarm should be reset whenever the battery is disconnected. Although the alarm is being reset, the “Batt_Charger_Fail_Timer” is not reset to 48 hours, so the timer contains zero and when the batteries are reconnected the alarm reoccurs.
  4. The cumulative “Batt_15_Sec_Timer" was reset every time the UPS returns from battery mode. This means that repeated short discharges (less than 15 seconds), would not restart the charger. This is modified to only reset the timer once the ABM mode goes back to the charge mode.
  5. Fixed an issue with the front-panel EBM configuration. The issue was that battery time remaining was not remembered after restart when EBM was configured. The new code will now save the system variable “Batt_BaseTime” into EEPROM.  

Revision History

Version:2.02 (15 Sep 2011)
Fixes

Upgrade Requirement:
Recommended - HP recommends users update to this version at their earliest convenience.


  1. Fixed an issue with the ERM configuration through the front panel not remembered after power cycle. It now saves the ERM configuration variable into EEPROM.
  2. The XCP extended limits block shows incorrect high limit when configured for 100 or 110 volts. The high limit was previously reported as 144 volts when it should be 120 volts. This is also in error for the high voltage units when selecting 200/208. The limit should be reported as 250 volts (not 288 volts as was before). UPS performance is not affected. Only the software which uses the XCP Extended Limits Block, to display input voltage range would always show the high limit as 144v for LV units and 288v for HV units before this change.
  3.  If the UPS detects a bad battery due to a “failure to reach float mode", the battery failure alarm will reoccur as soon as the battery is reconnected. To reset this alarm, the UPS must be shut down and restarted, then disconnect the battery in order to prevent the alarm from reoccurring immediately. This "failure to reach float mode" alarm should be reset whenever the battery is disconnected. Although the alarm is being reset, the “Batt_Charger_Fail_Timer” is not reset to 48 hours, so the timer contains zero and when the batteries are reconnected the alarm reoccurs.
  4. The cumulative “Batt_15_Sec_Timer" was reset every time the UPS returns from battery mode. This means that repeated short discharges (less than 15 seconds), would not restart the charger. This is modified to only reset the timer once the ABM mode goes back to the charge mode.
  5. Fixed an issue with the front-panel EBM configuration. The issue was that battery time remaining was not remembered after restart when EBM was configured. The new code will now save the system variable “Batt_BaseTime” into EEPROM.  
Enhancements

  1. Batt_Charger_Fail_Timer is reset to Batt_Reach_Float_Time every time ABM enters to charging mode. This will make the fault detection more robust.
  2. ABM will now go back to charging mode when there is 15-sec accumulative discharge on float or rest mode.
  3. ABM will now go back to charging mode when the battery mode drops below a threshold after 10-day on rest mode.
  4. Added the sign extension bit toggling to enhance the code stability.
  5. The "long run time DCUV (105V)" is now used until the ABM "float" mode is reached. This will help prevent the battery from being deeply discharged by repeated short utility outages without adequate recharge time. Previously, the short run time DCUV (100V) was used.
  6. The rest mode battery test will now be disabled anytime the UPS has transferred to battery.
  7. Added a change to clear the battery DCOV alarm when batteries are disconnected. (Nuisance alarm, can't be in OV since the battery is disconnected)
  8. Added a saturation limit to the inverter DC feedback controls to limit response to utility switching noise.
  9. Added a line event counter (meter #92) to the XCP meter block.
  10. Add a ESW build number to XCP extended limits block.
  11. Add a XCP response of "busy" if "UPS ON" or "Load Power Off and Restart" command sent while EPO is active.
  12. Added a "ACK" battery test request command since battery testing is always active.
  13. Eliminated a setting of XCP "Inverter UV" nuisance alarm while on battery due to fast inverter UV detection.
  14. If a fan failure alarm is detected, it now forces fan speed control to high speed. This will allow for automatic clearing of fan failure alarm if fan is temporarily blocked and blockage is cleared.
  15. Disabled the “low-battery” alarm message during the 30-sec pending power down mode.

Version:2.00 (A) (26 Oct 2006)
Fixes

LED flash sequence change during UPS firmware upgrade.

Fixed Bug in the XCP configuration reporting of the ERM's installed.  It was reporting them in byte 22 and should be in byte 26.
 

Enhancements
Updated the LED flash sequence during UPS firmware upgrade.

Added the following:

  • Ability to configure ERM's via the front panel with the maximum ERM's allowed being set at 2.
  • 'Good Utility' counter to count the minimum number of good utility cycles before returning from battery to utility.
Increased the fast utility fail detection pedestal time to 3 milliseconds during the first 3 line cycles after returning from battery to utility.

Reduced the likelihood of battery relay contact failure due to slow relay operation produced by an uncharged battery relay supply. Firmware will now save site fault configuration at power down.


Version:1.09.0 (A) (25 May 2004)
Fixes
Modified to:
  • Disable the 10 day rest mode test any time the R3000XR /J XR transferred to battery.
  • Prevent corruption of the configuration settings in Machine_Config.
  • Stop disabling debounce on rail over voltage.
  • Properly return the output frequency while on bypass.

Enhancements
Updated the following:
  • Response Improvement to power outage during scheduled restart period when the utility fails, all outlets are open, and no "pending on" is scheduled. The UPS will be shut down in 30 seconds. When utility fails, all outlets are open, and if any "pending on" is scheduled, the software will remember the outlet status as closed and keep the logic power supply alive to keep the "pending on" timer running until either the "pending on" timer times out or Battery DCUV level is reached. At this time if utility does not come back, the UPS will be shut down.

    Load relays status has already been remembered as being closed. When utility comes back, the load relays will be closed with added auto on delay (if any).

    If there are multiple and different "pending on" timers, and a "pending on" times out when the utility is failed, the corresponding load relay will not closed – but will be remembered as timed out.

    If the utility returns while any "pending on" timer is active and prior to DCUV, the timer(s) continue. If any "pending on" timer had timed out while the utility is failed, that corresponding load relay is closed.


  • ERM Update Improvement:
    After the number of ERM has been updated by using the ERM Configurator, the battery runtime will be updated automatically without the need of recycling the utility power.

Version:1.07.0 (A) (4 Dec 2002)
Fixes
Updated the following:
  • Improved slew rate capability to achieve a greater than 3.5 Hz/sec tracking rate.

  • Widened the deadband of the fast utility fault pedestal at zero crossing to improve noise immunity.

  • After the UPS takes over during a power outage, V1.07 allows the R3000 UPS to respond to generator power as a viable power source.


Version:1.04.0 (A) (10 Jan 2002)
Fixes
Fixed "delay restart issue" where the R3000 XR would not start up per the delay restart times set in the CPM.

Fixed "lock up issue with ProLiant DL380" where the Server locks up and does not turn on after (utility fails and UPS goes on battery and the Server and UPS safely shut down) the utility is restored.


Version:1.03.0 (A) (29 Oct 2001)
Enhancements
Improved the hot start algorithm.

Upgraded the battery detection process for high voltage models.